Privacy policy

Privacy Policy – WILDHORN

Company Name : Morvane LCC
Address : 1501 South Greeley Highway, Suite C19, Cheyenne, WY 82007
Country : United States

📧 Email: hello@trywildhorn.com

📞 Phone: +1 (855) 507-9329

Effective Date: July 16, 2026

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (trywildhorn.com) or make a purchase. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details or other payment data (processed securely via third-party providers such as Shopify Payments — we never store your full card details).
  • Order Details: Product selections, quantities, transaction totals.
  • Website Usage Data: IP address, browser type, device type, pages visited, and usage behavior.
  • Communication History: Emails or messages you send to our support team.

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Communicate with you about your order, shipping, or customer service issues
  • Improve our website and shopping experience
  • Send marketing emails or promotions (if you opt in)
  • Comply with legal obligations and prevent fraud

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity: To fulfill your order
  • Legal obligation: For tax, accounting, or legal compliance
  • Consent: When you opt in to marketing communications
  • Legitimate interest: To improve our services and protect against fraud

5. Data Sharing

We do not sell your personal data. However, we may share it with:

  • Payment providers to process transactions
  • Shipping carriers to deliver your products
  • IT and marketing service providers to improve our operations
  • Authorities when required by law or to prevent fraud

All third parties are required to handle your data securely and only for the purposes specified.

6. Data Retention

We retain your data for as long as necessary to:

  • Complete your purchase
  • Provide customer service
  • Comply with legal and tax requirements

Marketing data is retained until you opt out or request deletion.

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable site functionality (e.g., shopping cart)
  • Analyze website performance and usage
  • Personalize your browsing experience

You can control cookies through your browser settings.

8. International Transfers

We are based in the United States. If you access our website from Canada, the United Kingdom, Ireland, Australia, New Zealand, or elsewhere, your data will be transferred to and processed in the United States. Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses or compliance with relevant data protection laws.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent at any time (e.g., for marketing emails)
  • File a complaint with a data protection authority

For residents of the United Kingdom, Ireland, and the European Economic Area (UK GDPR / GDPR): you may exercise all of the rights above, and you may lodge a complaint with your local supervisory authority (e.g., the ICO in the UK or the DPC in Ireland).

For residents of California and other U.S. states with privacy laws (CCPA/CPRA and similar): you have the right to know what personal information we collect, request its deletion or correction, and opt out of the "sale" or "sharing" of personal information. We do not sell your personal information. We will not discriminate against you for exercising these rights.

For residents of Canada (PIPEDA): you have the right to access and correct your personal information and to withdraw consent, subject to legal or contractual restrictions.

For residents of Australia (Privacy Act 1988) and New Zealand (Privacy Act 2020): you have the right to access and correct the personal information we hold about you, and to complain to the OAIC (Australia) or the Office of the Privacy Commissioner (New Zealand).

To exercise your rights, contact us at the address below. We will respond within the timeframe required by applicable law.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure payment gateways. However, no system is completely immune to breaches, so we encourage you to protect your own login credentials.

11. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of any changes.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact our customer support team by email at hello@trywildhorn.com or by phone at +1 (855) 507-9329.