Privacy Policy – WILDHORN

Company Name : Morvane LLC
Address : 1501 South Greeley Highway, Suite C19, Cheyenne, WY 82007
Country : United States

📧 Email: hello@trywildhorn.com

📞 Phone: +1 (855) 507-9329

Effective Date: July 16, 2026

Last Updated: October 10, 2026

1. Introduction

This Privacy Policy explains how Morvane LLC ("WILDHORN", "we", "us") collects, uses, shares, stores, and protects your personal information when you visit our website (trywildhorn.com), make a purchase, subscribe, or contact us. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit/debit card details or other payment data (processed securely via third-party providers such as Shopify Payments — we never store your full card details).
• Order Details: Product selections, quantities, transaction totals.
• Subscription Information: Your subscription plan, delivery frequency, billing dates, and any changes you make (skip, pause, cancel).
• Marketing Preferences: Whether you have opted in to receive marketing emails or text messages, and the date and method of your consent.
• Website Usage Data: IP address, approximate location (based on your IP address), browser type, device type, pages visited, and usage behavior, collected through cookies and similar technologies.
• Communication History: Emails, messages, or quiz answers you send to us.

We collect this information directly from you, automatically when you use our website, and from our service providers (for example, our payment, subscription, and shipping providers).

3. How We Use Your Information

We use your data to:

• Process and fulfill your orders
• Manage your subscription, including recurring billing and deliveries
• Communicate with you about your order, subscription, shipping, or customer service issues
• Improve our website and shopping experience
• Send marketing emails or text messages (only if you opt in)
• Show you relevant advertising and measure the performance of our ads
• Comply with legal obligations and prevent fraud

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity: To fulfill your order
• Legal obligation: For tax, accounting, or legal compliance
• Consent: When you opt in to marketing communications
• Legitimate interest: To improve our services and protect against fraud

5. Data Sharing

We do not sell your personal data for money. However, we may share it with:

• Payment providers to process transactions
• Shipping carriers to deliver your products
• Our e-commerce platform (Shopify) and subscription management provider to run our store and your subscription
• Email and text message service providers to send the messages you have agreed to receive
• Analytics and advertising partners (such as Meta and Microsoft) to understand how our website is used and to show and measure our ads
• IT and customer support service providers to improve our operations
• Authorities when required by law or to prevent fraud

All third parties are required to handle your data securely and only for the purposes specified.

Under some U.S. state privacy laws, sharing data with advertising partners for targeted advertising may be considered a "sale" or "sharing" of personal information. You can opt out at any time (see section 10).

6. Data Retention

We retain your data for as long as necessary to:

• Complete your purchase
• Manage your subscription while it is active
• Provide customer service
• Comply with legal and tax requirements

Marketing data is retained until you opt out or request deletion.

7. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Enable site functionality (e.g., shopping cart)
• Analyze website performance and usage, including tools that record how visitors navigate our pages
• Personalize your browsing experience
• Measure and improve our advertising

You can control cookies through your browser settings. You can also limit ad personalization through your settings on the platforms where you see our ads (for example, Facebook and Instagram).

8. Text Messages (SMS)

If you opt in to receive text messages from WILDHORN, we collect your mobile phone number and a record of your consent. We use your number only to send you the messages you agreed to receive (marketing offers and order-related updates). Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This does not apply to the service providers that send messages on our behalf, who may only use your number to deliver our messages.

9. International Transfers

We are based in the United States. If you access our website from Canada, the United Kingdom, Ireland, Australia, New Zealand, or elsewhere, your data will be transferred to and processed in the United States. Where required, we ensure appropriate safeguards are in place, such as standard contractual clauses or compliance with relevant data protection laws.

10. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Receive a copy of your data in a portable format
• Withdraw consent at any time (e.g., for marketing emails or text messages)
• File a complaint with a data protection authority

For residents of the United Kingdom, Ireland, and the European Economic Area (UK GDPR / GDPR): you may exercise all of the rights above, and you may lodge a complaint with your local supervisory authority (e.g., the ICO in the UK or the DPC in Ireland).

For residents of California and other U.S. states with privacy laws (CCPA/CPRA and similar): you have the right to know what personal information we collect, use, and disclose; to request its deletion or correction; and to opt out of the "sale" or "sharing" of your personal information and of targeted advertising. To opt out, email hello@trywildhorn.com with the subject line "Do Not Sell or Share". You may use an authorized agent to make a request on your behalf. If we deny your request, you may appeal by replying to our decision. We will not discriminate against you for exercising these rights.

For residents of Canada (PIPEDA): you have the right to access and correct your personal information and to withdraw consent, subject to legal or contractual restrictions.

For residents of Australia (Privacy Act 1988) and New Zealand (Privacy Act 2020): you have the right to access and correct the personal information we hold about you, and to complain to the OAIC (Australia) or the Office of the Privacy Commissioner (New Zealand).

To exercise your rights, contact us at the address below. To protect your data, we may need to verify your identity (for example, by matching the email address and order number on file) before responding. We will respond within the timeframe required by applicable law (within 45 days for U.S. state privacy requests).

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure payment gateways. However, no system is completely immune to breaches, so we encourage you to protect your own login credentials.

12. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the site constitutes acceptance of any changes.

14. Contact

If you have any questions about this Privacy Policy or your personal data, please contact our customer support team by email at hello@trywildhorn.com or by phone at +1 (855) 507-9329.