Purchase Option Cancellation Policy – WILDHORN

Company Name: Morvane LLC

Address: 1501 South Greeley Highway, Suite C19, Cheyenne, WY 82007
Country: United States

📧 Email: hello@trywildhorn.com

📞 Phone: +1 (855) 507-9329

Last updated: October 9, 2026

This policy explains how to cancel an order placed on trywildhorn.com and how our subscriptions work, including how to manage and cancel them. It is part of our Terms of Service and works together with our Refund Policy. By completing a purchase, you agree to this policy.

1. One-time purchases

You can cancel a one-time order free of charge as long as it has not shipped. To do so, email hello@trywildhorn.com with your order number. Once an order has shipped, it can no longer be cancelled, but our Money-Back Guarantee applies (see section 6).

2. Subscriptions

When you select the subscription option at checkout, you enroll in an automatically renewing subscription. Your order is shipped and charged every 28 days until you cancel. There is no contract, no minimum number of orders and no cancellation fee.

We may reduce, but will never increase, the number of units in your recurring orders, as described in section 14 of our Terms of Service.

By completing your purchase, you authorize Morvane LLC to charge the payment method used at checkout on each renewal date until you cancel.

3. Billing and price

• Each renewal is charged at the product price plus shipping, as shown at checkout. Applicable taxes are also shown at checkout.
• Renewals are charged automatically on your billing date, and your order ships after payment.
• If our prices change, we will notify you by email before the new price applies to your subscription. You may cancel at any time before then.
• If your card issuer provides us with updated card details (for example, a new expiration date), we may use them to process your renewals.

4. Managing your subscription

From the Manage Subscription page (trywildhorn.com/pages/manage-subscription), also linked at the bottom of every page of our website, you can at any time: skip a delivery, change your next delivery date, pause your subscription, update your shipping address or payment method, or cancel.

5. Cancelling your subscription

You can cancel your subscription at any time:

• Online: on the Manage Subscription page.
• By email: at hello@trywildhorn.com, from the email address used for your order, with your order number.

To avoid being charged for your next order, please cancel at least 24 hours before your next billing date. Requests received after that will take effect from the following billing cycle. Once your cancellation is processed, no further charges will be made and you will receive a confirmation email.

6. Money-Back Guarantee

• First order: 60-Day Money-Back Guarantee. If you are not satisfied, contact us within 60 days of delivery for a refund, as described in our Refund Policy.
• Renewal orders: 30-Day Money-Back Guarantee. If you are not satisfied with a renewal order, contact us within 30 days of its delivery for a refund.

To request a refund, email hello@trywildhorn.com with your order number. Refunds are issued to the original payment method.

7. Failed payments

If a renewal payment fails, we may retry it over the following days. A failed payment does not cancel your subscription. If the payment still cannot be collected, your subscription may be paused or cancelled. No order is shipped until payment is received.

8. Free gifts and loyalty rewards

Free gifts included with your first order are one-time gifts. As a thank-you to our loyal subscribers, we may also include occasional free gifts in renewal orders as your subscription continues. These loyalty gifts are offered at our discretion, are never charged, and may change or end at any time.

9. Billing questions

If you have a question about a charge, please contact us first at hello@trywildhorn.com. We respond quickly and can usually resolve the issue faster than a dispute with your bank.

10. Changes to this policy

We may update this policy or our subscription program from time to time. The “Last updated” date above shows the current version. If a change affects your active subscription, we will notify you by email at the address used for your order, and you may cancel at any time.

11. Contact

For any questions about your order or subscription, please contact our customer support team by email at hello@trywildhorn.com or by phone at +1 (855) 507-9329.

Manage or cancel your subscription: trywildhorn.com/pages/manage-subscription