Terms of service
Terms of Sale / Service – WILDHORN
Company Name: Morvane LCC
Address: 1501 South Greeley Highway, Suite C19, Cheyenne, WY 82007
Country: United States
📧 Email: hello@trywildhorn.com
📞 Phone: +1 (855) 507-9329
1. Scope
These Terms of Sale govern all purchases made through this website (trywildhorn.com). By placing an order, you agree to be bound by these terms, which form a legally binding agreement between you and the seller.
2. Products
The products sold on this website are dietary supplements and related health products designed to support energy and vitality. Product descriptions are provided for informational purposes and may be subject to change. While we aim for accuracy, we do not guarantee that descriptions, images, or other content are error-free.
3. Orders
Orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for reasons including suspected fraud, shipping restrictions, payment issues, or violations of applicable regulations.
4. Pricing
All prices are listed in local currency or USD depending on your location or choice. Prices include applicable taxes unless otherwise stated. Shipping fees are calculated at checkout and added to the final total. We reserve the right to modify prices at any time without notice.
5. Payment
Payment must be made in full at the time of order via the secure payment options available on the site. We accept most major credit/debit cards and secure payment platforms. All transactions are processed securely using encryption protocols.
6. Shipping & Delivery
Products are shipped to the address provided during checkout. Estimated delivery times are provided for convenience and may vary depending on location, customs processing, and carrier delays. We are not responsible for delays beyond our control.
6.1 Customs & Import Duties
You are responsible for checking your country's import regulations. Any customs fees, duties, or taxes incurred upon delivery are the responsibility of the buyer.
7. Returns & Refunds
Due to the nature of supplements, returns are only accepted for sealed, unused products in their original packaging, and only within the timeframe required by applicable consumer protection laws. Refunds are processed once the product is returned and inspected.
For return inquiries, please contact hello@trywildhorn.com.
7.1 Right of Withdrawal (UK & EU Customers, including Ireland)
If you are a consumer in the European Union (including Ireland) or the United Kingdom, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, for products that remain sealed and unused. To exercise this right, contact us at hello@trywildhorn.com. This statutory right applies in addition to any satisfaction guarantee we may offer. For hygiene and safety reasons, sealed products that have been opened after delivery may be excluded from the right of withdrawal, in accordance with applicable law.
7.2 Consumer Guarantees (Australia & New Zealand)
If you are a consumer in Australia or New Zealand, our products come with guarantees that cannot be excluded under the Australian Consumer Law or the New Zealand Consumer Guarantees Act. Nothing in these Terms limits those statutory rights.
8. No Medical Claims
Products are not intended to diagnose, treat, cure, or prevent any disease. Information on this website is not medical advice. Always consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
9. Product Use
By purchasing, you confirm that you are at least 18 years old, that you are of legal age to buy dietary supplements in your jurisdiction, and that you will use the product as instructed. Misuse or overuse is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, the seller shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the products or this website.
11. Data Protection & Privacy
We collect and process personal data in accordance with our Privacy Policy. Your information is used solely for order processing, customer service, and site optimization. We do not sell or share your data with third parties without your consent, except where legally required.
If you have privacy concerns, please contact hello@trywildhorn.com.
12. Force Majeure
We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, customs delays, pandemics, supplier issues, or internet outages.
13. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, where the seller (Morvane LCC) is established. Any disputes shall be resolved in accordance with those laws, without prejudice to any mandatory consumer protection rights you may have in your country of residence.
14. Subscription & Return
- To keep subscriptions simple and cost-effective, all orders placed with a bundle quantity greater than one will be automatically adjusted to one (2) unit if the order contains more than 2, starting with the first subscription rebill, at the discounted per-unit price shown in your order confirmation.
- If you would prefer to continue receiving a multi-unit bundle, please email our support team at 📧 hello@trywildhorn.com and we will arrange bundle pricing for you.
- If a subscription is adjusted by us, we will select the first product/variant you originally chose and continue to ship that each cycle, unless you update your preferences in your subscription portal or by contacting support.
- We reserve the right to make adjustments to prevent billing issues and to ensure subscriptions remain active and compliant with our system requirements.
- Your payment details are stored securely and will be charged on your selected delivery frequency, unless prepaid. Some subscriptions may auto-renew unless canceled after the second billing cycle.
- You may manage your subscription using the link provided in your order confirmation emails or by contacting our support team at 📧 hello@trywildhorn.com.
15. Intellectual Property
All content on this website — including text, images, logos, product names, graphics, and design — is the property of Morvane LCC or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any of this content without our prior written permission.
16. Contact
If you have any questions about your order, these Terms, or your subscription, please contact our customer service team at hello@trywildhorn.com.
We aim to respond to all inquiries within 24–48 business hours.